# Getting Help

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Beware of **phishing attempts** and emails **impersonating the team** at Blocksscan <img src="https://3031522054-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXu62EOofQp3ILGO91lm4%2Fuploads%2Fgit-blob-f65c0122a8b582ce1a2d39ff08f4343babedb45c%2FScreenshot%202024-07-10%20205042.png?alt=media" alt="" data-size="line"> Take note of our official support and communication channels as below.
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The best way to reach out to us regarding general inquiries, advertising, updating token information, and API technical support.

Keep in mind that as a block explorer service, we **cannot cancel, refund or reverse transactions** as we do not process them.

If your issues are related to transactions, you may find helpful articles over at the [**BlocksScan Information Center.**](https://www.xdc.dev/blocksscan)

> Reach out to us via a [**support ticket.**](https://blocksscan.io/#support)

## <img src="https://3031522054-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXu62EOofQp3ILGO91lm4%2Fuploads%2Fgit-blob-4127a04aa399a24138b645fa2cff63c59ec2d6de%2Flogo-twitter.png?alt=media" alt="" data-size="line"> Twitter <a href="#twitter" id="twitter"></a>

For general updates, new feature releases and community support, keep in touch with us via Twitter.

> Follow us on [**Twitter.**](https://twitter.com/blocksscan)

## <img src="https://3031522054-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXu62EOofQp3ILGO91lm4%2Fuploads%2Fgit-blob-edd1f34c3e071b3766daef6f6f1b06882dfd8369%2Fdev%20logo.png?alt=media" alt="Blocksscan Blogs" data-size="line"> Blocksscan Blogs

For general updates, new features releases and community support, checks out our blogs.

> Check BlocksScan's [latest blogs](https://www.xdc.dev/blocksscan).