> For the complete documentation index, see [llms.txt](https://docs.blocksscan.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.blocksscan.io/support/getting-help.md).

# Getting Help

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Beware of **phishing attempts** and emails **impersonating the team** at Blocksscan <img src="/files/b7kGnzpn8QUlD9WP4F8g" alt="" data-size="line"> Take note of our official support and communication channels as below.
{% endhint %}

The best way to reach out to us regarding general inquiries, advertising, updating token information, and API technical support.

Keep in mind that as a block explorer service, we **cannot cancel, refund or reverse transactions** as we do not process them.

If your issues are related to transactions, you may find helpful articles over at the [**BlocksScan Information Center.**](https://www.xdc.dev/blocksscan)

> Reach out to us via a [**support ticket.**](https://blocksscan.io/#support)

## <img src="/files/eHNR0J9JL744KsEqD62Q" alt="" data-size="line"> Twitter <a href="#twitter" id="twitter"></a>

For general updates, new feature releases and community support, keep in touch with us via Twitter.

> Follow us on [**Twitter.**](https://twitter.com/blocksscan)

## <img src="/files/tKMPfwSmSjNnOAXsssyB" alt="Blocksscan Blogs" data-size="line"> Blocksscan Blogs

For general updates, new features releases and community support, checks out our blogs.

> Check BlocksScan's [latest blogs](https://www.xdc.dev/blocksscan).